Privacy Policy

1. Definitions

For purposes of this Privacy Policy:

• “Services” means the MHCDS API, website, documentation, tools, and related offerings.
• “Personal Information” means business‑related contact information you voluntarily provide, such as your name, email address, phone number, and company details.
• “Usage Data” means information automatically collected about how your systems interact with our API, including request volume, endpoints accessed, timestamps, and performance metrics.
• “Technical Data” means log files, IP addresses, device information, browser details, and similar system‑generated data.
• “Consumer Personal Data” means information relating to an identified or identifiable individual acting in a personal, household, or consumer capacity. MHCDS does not collect or process this type of data.

2. Information We Collect

Personal Information: We may collect limited business‑related personal information when you create an account, contact us, or interact with our services.

API Usage Data: We collect information about how your systems interact with our API to support reliability, security, and operational monitoring.

Technical & Log Data: Our systems may automatically record technical information such as IP address, device type, operating system, browser details, and referring URLs.

Cookies & Similar Technologies: We may use cookies or similar tools to support authentication, security, and service optimization. You may control cookie settings through your browser.

No Consumer Personal Data: MHCDS does not collect, store, or process consumer personal data. Our services are designed exclusively for business‑to‑business use and operate on community‑level or operational data, not individual consumer identities.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the API and related services
• Authenticate access and process requests
• Communicate with you regarding your account, usage, or service updates
• Improve service performance, reliability, and user experience
• Analyze usage patterns to enhance product features
• Detect, prevent, and investigate security issues, abuse, or unauthorized activity
• Comply with legal and regulatory obligations
• Develop new capabilities and service enhancements

4. How We Share Your Information

We may share information under the following circumstances:

• Service Providers: With trusted third‑party vendors who support hosting, analytics, security, or operational functions.
• Business Partners: With partners who may offer complementary services, where permitted by law.
• Legal Requirements: When required to comply with applicable laws, regulations, or valid legal processes, or to protect the rights, property, or safety of MHCDS or others.
• Business Transactions: If MHCDS undergoes a merger, acquisition, or asset transfer, information may be included as part of the transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards—including encryption and secure infrastructure—to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain information only as long as necessary to fulfill the purposes described in this policy or as required for audit, security, and operational continuity.

7. Your Rights

You may request access to or correction of personal information we maintain about you. To exercise these rights, contact us using the information on our Contact page.

8. Third‑Party Links

Our website or API documentation may contain links to third‑party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from them. If you believe a child has provided information to us, please contact us so we can remove it.

10. Warranty Disclaimer

To the fullest extent permitted by law:

• The API and all related services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise.
• MHCDS expressly disclaims all implied warranties, including, but not limited to, merchantability, fitness for a particular purpose, non‑infringement, accuracy of data, and uninterrupted or error‑free operation.
• MHCDS does not warrant that the services will meet your requirements, operate without interruption, or be free from defects, vulnerabilities, or inaccuracies.

11. Limitation of Liability

To the fullest extent permitted by law:

• MHCDS is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the API or services.
• MHCDS’s total cumulative liability for any claim arising from or related to this Privacy Policy, your use of the API, or any related services shall not exceed the total amount you paid to MHCDS for the services in the twelve (12) months preceding the event giving rise to the claim.
• MHCDS is not responsible for any loss or unauthorized access resulting from factors outside our reasonable control, including third‑party systems, network failures, or user‑side security practices.

These limitations apply regardless of the legal theory asserted and even if MHCDS has been advised of the possibility of such damages.

12. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising from or relating to it shall be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to conflict‑of‑law principles.

Any legal action or proceeding relating to this Privacy Policy shall be brought exclusively in the state or federal courts located in Ohio, and you consent to the jurisdiction of those courts.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of the API after updates become effective constitutes acceptance of the revised policy.

14. Contact Information

For questions about this Privacy Policy, please contact us using the information provided on our Contact page.